Emotional Intelligence

Cognitive vs Emotional Empathy

Two different ways of understanding others—and why both matter.

Empathy isn't one thing. When researchers at the National Institutes of Health study empathy, they distinguish between multiple types—each involving different brain regions and serving different functions.

Cognitive Empathy

Cognitive empathy is the ability to understand what someone else is thinking or feeling. It's perspective-taking: stepping into their shoes mentally and seeing the world from their viewpoint.

Someone with high cognitive empathy can accurately read others—they know when someone is upset, what they're worried about, or how they'll react to news. But knowing what someone feels doesn't mean you feel it yourself.

Emotional Empathy

Emotional empathy (also called affective empathy) is actually feeling what another person feels. When they're sad, you feel sad. When they're anxious, you feel anxious. It's emotional contagion—their feelings become your feelings.

People with high emotional empathy are deeply affected by others' emotions. They may cry at movies, feel drained by others' problems, or absorb the mood of whatever room they enter.

The Empathy Matrix

You can be high in one and low in the other:

  • High cognitive, low emotional: Understands what you feel but doesn't feel it. Can appear cold or calculating.
  • Low cognitive, high emotional: Feels everything but may misread situations. Often overwhelmed.
  • High both: Understands and feels. Often natural counselors but at risk of burnout.
  • Low both: Struggles to connect with others' emotional experiences.

Compassionate Empathy

There's a third type: compassionate empathy. This goes beyond understanding (cognitive) and feeling (emotional) to being moved to help. You perceive distress, you feel concern, and you're motivated to act.

According to the Greater Good Science Center at UC Berkeley, compassionate empathy may be the most useful form for sustainable caregiving—it motivates action without overwhelming absorption.

Measure Your Empathy Profile

Stronghold measures all three types of empathy—cognitive, affective, and compassionate—showing your unique empathy signature.

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