Communication
Communication Styles
Understanding how different people express themselves and connect.
You say something; they hear something else. You try to explain; it gets worse. You're speaking English—technically—but you might as well be speaking different languages. That's often a communication style mismatch.
Understanding communication styles helps you decode what people mean, not just what they say—and helps you express yourself in ways that actually land.
The Four Communication Styles
Passive
Avoids conflict at all costs. Suppresses own needs. Says yes when they mean no. Goes along to get along. Difficulty expressing opinions.
What it sounds like: "Whatever you want." "I don't care." "It's fine." (When it's not.)
Underneath: Fear of rejection, low self-worth, or learned helplessness.
Aggressive
Dominates conversations. Dismisses others' feelings. Uses intimidation. Wins at others' expense. Poor listening.
What it sounds like: "Because I said so." "You're wrong." Interrupting, raised voice.
Underneath: Fear of losing control, insecurity masked by dominance.
Passive-Aggressive
Indirect expression of hostility. Agrees then undermines. Sarcasm, backhanded compliments. Silent treatment.
What it sounds like: "Fine." (With an edge.) "I guess some people care about that." Subtle digs.
Underneath: Anger that feels unsafe to express directly.
Assertive
Expresses needs clearly and respectfully. Listens to others. Sets boundaries without aggression. Can disagree without conflict.
What it sounds like: "I need..." "I feel... when..." "I disagree, and here's why..."
Underneath: Self-respect balanced with respect for others.
Most people default to passive or aggressive depending on the situation. Assertive communication is the goal—but it requires skill and practice.
Why Style Matters
According to research from the American Psychological Association, communication style predicts relationship satisfaction, workplace success, and mental health outcomes. Assertive communicators report higher life satisfaction across domains.
Developing Assertive Communication
- Use "I" statements: "I feel..." rather than "You always..."
- Express needs before they become demands
- Practice saying no without over-explaining
- Listen fully before responding
- Stay calm when disagreeing
- Accept that you can't control others' reactions
Related Articles
Identify Your Communication Style
Stronghold measures your default communication patterns and how they interact with your personality and stress response.
START YOUR ASSESSMENT