Privacy Policy

Stronghold Assessment ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and assessment services (collectively, the "Service"). Please read this policy carefully.

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our Service.

1. Information We Collect

1.1 Information You Provide Directly

When you use our Service, you may provide us with:

• Account Information: Name, email address, and password when you create an account
• Assessment Responses: Your answers to assessment questions, which may include information about your personality, relationships, communication style, and emotional patterns
• Payment Information: Billing address and payment card details (processed securely through our third-party payment processor)
• Communications: Information you provide when you contact us for support or feedback

1.2 Information Collected Automatically

When you access our Service, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages visited, time spent on pages, click patterns, referring URLs
• Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to enhance your experience and collect analytics data

1.3 Sensitive Personal Information

Our assessment collects information about your psychological characteristics, relationship patterns, and emotional tendencies. This information is considered sensitive and is treated with additional protections as described in this policy.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Generate your personalized assessment results and reports
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve our Service and develop new features
• Conduct research and analysis (using aggregated, de-identified data only)
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who provide services on our behalf, including:

• Payment processing (Stripe, PayPal)
• Email delivery services
• Cloud hosting and data storage
• Analytics services

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal process
• Protect our rights, privacy, safety, or property
• Protect the safety of our users or the public
• Investigate potential violations of our Terms of Service

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as when you choose to share your assessment results with a coach, counselor, or partner.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls limiting employee access to personal data
• Secure data backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our Service
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Assessment data is retained for the duration of your account. If you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

6. Your Rights and Choices

6.1 Access and Portability

You have the right to request a copy of the personal information we hold about you. You may also request that we provide your data in a portable format.

6.2 Correction

You have the right to request correction of inaccurate personal information.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions required by law.

6.4 Opt-Out of Marketing

You may opt out of receiving marketing communications by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

6.5 Cookie Preferences

Most web browsers allow you to control cookies through browser settings. Note that disabling cookies may affect the functionality of our Service.

6.6 Do Not Track

Our Service does not currently respond to "Do Not Track" signals.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request deletion of your personal information
• Right to Opt-Out: You have the right to opt out of the sale of your personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at the information provided below.

8. International Data Transfers

Our Service is operated in the United States. If you are located outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Stronghold Assessment
Dr. Hines Inc.
Broken Arrow, Oklahoma
Email: privacy@strongholdassessment.com

13. Governing Law

This Privacy Policy is governed by the laws of the State of Oklahoma, United States, without regard to conflict of law principles.