Communication

Communication Styles

Understanding how different people express themselves and connect.

You say something; they hear something else. You try to explain; it gets worse. You're speaking English—technically—but you might as well be speaking different languages. That's often a communication style mismatch.

Understanding communication styles helps you decode what people mean, not just what they say—and helps you express yourself in ways that actually land.

The Four Communication Styles

Passive

Avoids conflict at all costs. Suppresses own needs. Says yes when they mean no. Goes along to get along. Difficulty expressing opinions.

What it sounds like: "Whatever you want." "I don't care." "It's fine." (When it's not.)

Underneath: Fear of rejection, low self-worth, or learned helplessness.

Aggressive

Dominates conversations. Dismisses others' feelings. Uses intimidation. Wins at others' expense. Poor listening.

What it sounds like: "Because I said so." "You're wrong." Interrupting, raised voice.

Underneath: Fear of losing control, insecurity masked by dominance.

Passive-Aggressive

Indirect expression of hostility. Agrees then undermines. Sarcasm, backhanded compliments. Silent treatment.

What it sounds like: "Fine." (With an edge.) "I guess some people care about that." Subtle digs.

Underneath: Anger that feels unsafe to express directly.

Assertive

Expresses needs clearly and respectfully. Listens to others. Sets boundaries without aggression. Can disagree without conflict.

What it sounds like: "I need..." "I feel... when..." "I disagree, and here's why..."

Underneath: Self-respect balanced with respect for others.

Most people default to passive or aggressive depending on the situation. Assertive communication is the goal—but it requires skill and practice.

Why Style Matters

According to research from the American Psychological Association, communication style predicts relationship satisfaction, workplace success, and mental health outcomes. Assertive communicators report higher life satisfaction across domains.

Developing Assertive Communication

  • Use "I" statements: "I feel..." rather than "You always..."
  • Express needs before they become demands
  • Practice saying no without over-explaining
  • Listen fully before responding
  • Stay calm when disagreeing
  • Accept that you can't control others' reactions

Identify Your Communication Style

Stronghold measures your default communication patterns and how they interact with your personality and stress response.

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